1. Privacy policy
Who we are
TIRUPATI NIGHT WEAR, a partnership firm, is the Data Fiduciary responsible for your personal data. We have run a fixed-price nightwear store in Rajkot since 1996.
Sardar Nagar Main Rd, beside ABC Medical Store, opp. Jagnath Temple, Rajkot 360001
Phone & WhatsApp: +91 63991 56789
Open all 7 days, 10:30 AM – 9:30 PM
Dharmendra Road store
4 Kadia 9 Line, Dharmendra Rd, Dela Vadi, Lohana Para, Rajkot 360001
Phone & WhatsApp: +91 63992 56789
Monday–Saturday 10:30 AM – 9:30 PM, Sunday 10:30 AM – 2:30 PM only
Who to contact about your data
Write to the Data Protection Contact, Tirupati Night Wear:
- WhatsApp: message us and begin with the word PRIVACY. Privacy messages are routed separately and tracked against a response deadline.
- In person: ask for the Data Protection Contact at either store counter.
- By phone: either store number above.
Use the same contact for any question, complaint or grievance about how your data is handled.
What personal data we hold
| Data | Where it comes from |
|---|---|
| Your name | Given by you at the billing counter or when booking |
| Your mobile number | Given by you at the billing counter or when booking |
| Your city or area | Given by you |
| What you have bought, and when | Created when we bill you |
| Sizes and preferences | Worked out from your purchases, or told to us |
| Home visit address and location | Given by you when you book a home visit |
| Booking details for video shopping | Given by you when you book |
| Messages between you and us | Created when we message on WhatsApp |
We do not collect your email address, your date of birth, your Aadhaar or PAN, your bank details, or your card details. We do not buy personal data from anyone.
Why we hold it, and on what legal basis
| Purpose | Legal basis |
|---|---|
| Making your bill and keeping the record of it | Section 7(a): you gave us the information for this purpose |
| Size exchange service within 7 days | Section 7(a) |
| Home shopping and video shopping bookings | Section 7(a) |
| Understanding what our customers buy, so we stock the right sizes | Section 7(a) |
| Sending you store updates and offers on WhatsApp | Your consent, or Section 7(a) where you gave us your number specifically to receive them |
| Keeping security and access records | Required of us by Rule 6 |
Who else sees your data
Only the service providers we need in order to operate. Each is used only to provide that service to us:
- MSG91: sends our WhatsApp messages. Located in India.
- WhatsApp (Meta): carries the WhatsApp messages between you and us, under WhatsApp's own terms.
- GoFrugal: our billing and stock software. Located in India.
- Our hosting provider: stores our systems. Located in India.
- Telegram: carries internal alerts to our staff. These alerts show only a first name and the last 4 digits of a number, never the full number.
- Google: measures our website advertising. Google never receives your name, mobile number or purchase history from us. See section 2.
We do not sell your personal data. We do not share it with any other shop, and we do not upload our customer list to any advertising platform.
How long we keep it
| Data | Kept for |
|---|---|
| Your name, mobile and purchase history | For as long as you remain our customer. Bills are also kept because tax law requires it. |
| Home visit address | For as long as you remain our customer |
| Home visit map location | 365 days after the visit, then deleted |
| One-time passwords | 90 days |
| Security and login records | 24 months |
You can ask us to delete your data sooner. See section 3.
How we protect it
- Mobile numbers are stored encrypted, not as plain text.
- Access to customer records is limited to authorised staff accounts protected by two-factor authentication.
- All access is logged.
- Our staff alert messages show only a first name and the last 4 digits of a number, never the full number.
Children
Our stores serve adults. We do not knowingly hold personal data about anyone under 18 as a customer in their own right, and we do not record dates of birth. We do not carry out advertising directed at children, and we do not track children. If you believe we hold data about a child, contact us and we will delete it.
2. Cookies & tracking
This website uses one advertising measurement tool: Google Ads conversion tracking. It tells us how many people found us through an advertisement. It does not tell us who you are.
Nothing is stored on your device until you accept. When a page loads, advertising and analytics storage are switched off by default. If you choose Decline, or close the notice bar without choosing, they stay off.
Google's code still loads on our advertising pages. While storage is off it sets no cookie and no advertising identifier, but it may send Google basic technical information about the visit, such as that a page was viewed. Google uses this only in aggregated form.
| If you choose | What happens |
|---|---|
| Accept | Google may store an advertising cookie on your device to recognise that a visit came from one of our advertisements. |
| Decline, or close the bar | No advertising cookie and no advertising identifier is stored. The website works exactly the same. |
Your choice is stored on your own device only. We do not receive it and cannot link it to you.
Your current choice: not chosen yet.
This page itself loads no advertising tools, no analytics and no third-party content of any kind. Our headline font is served from our own site.
3. Your rights
The Digital Personal Data Protection Act, 2023 gives you the following rights. All of them are free.
See what we hold about you
You may ask for a summary of the personal data we hold about you, what we use it for, and who we have shared it with.
Correct it
If anything we hold is wrong, incomplete or out of date, tell us and we will correct or complete it.
Delete it
You may ask us to delete your personal data. We will remove your name, contact details, address, sizes and preferences, and your message history.
Two things we must keep, and why:
- Your bills, because tax law requires us to keep them. They are kept without your name or number attached.
- A record that you asked to be removed, so that our systems never recreate your profile and never message you again. This record contains a scrambled one-way code, not your number.
Nominate someone
You may nominate another person to exercise these rights on your behalf if you die or become unable to act. Ask at either store counter and we will record your nomination in writing.
Raise a grievance
If you are unhappy with how we have handled your data or your request, tell the Data Protection Contact using any of the channels in section 1.
How to make a request, and how long we take
- Contact us on WhatsApp starting with the word PRIVACY, or ask at either store counter.
- We will confirm it is really you, usually with a one-time password sent to your mobile number. We must do this so that nobody else can obtain or delete your data.
- We acknowledge within 3 working days.
- We aim to complete within 30 days, and in any case within 90 days.
Stopping our WhatsApp messages
Reply STOP to any message from us, or tell us at either store counter. We stop immediately. You do not need to give a reason, and it does not affect anything else we do for you.
Complaining to the Data Protection Board
If we do not resolve your grievance to your satisfaction, you have the right to complain to the Data Protection Board of India, the authority established under the Digital Personal Data Protection Act, 2023. We ask that you contact us first so we have the chance to put it right.
Please note: you are required to give correct information in your requests, and not to make false or frivolous complaints.
4. Website terms
What this website is
This website gives information about our two stores and lets you contact us or book a video shopping call or a home visit. Bookings are confirmed by our staff, not by the website.
Prices
We have been a 100% fixed-price store since 1996. Prices are confirmed at the store. This website does not display prices and does not process payments.
Product information
Stock, sizes, colours and designs described here change constantly and are not a guarantee of availability. Please check with the store.
Size exchange
Purchases made at either store or on a video call may be exchanged for a different size within 7 days, with the bill, provided the item is unused and in its original condition with tags attached. Purchases made through a home visit are final and are not eligible for exchange.
Home visits
Home visits are offered in Rajkot, within about 6 km of our Yagnik Road store, Monday to Saturday, finishing before 6 PM. Every request is confirmed by us before the visit, and visits may be paused at busy times such as Diwali.
Links to other services
Where this site links to WhatsApp, Google Maps or Instagram, those services have their own terms and privacy notices which we do not control.
Changes to this notice
If we change how we use personal data, we will publish an updated version of this page with a new version number and date. The current version is shown at the top of this page.
Changes in version 2026.10: store phone numbers updated to the stores' mobile numbers; WhatsApp (Meta) and Telegram added to the list of service providers; Google measurement described in more detail; size exchange wording now names video call purchases; home visit area clarified.
Governing law
These terms are governed by the laws of India. Courts at Rajkot, Gujarat have jurisdiction.